Thank you for choosing our hospital for your pet’s accommodations. We will do our best to make their stay a pleasant one.
Boarding costs will be at the current rate at the time of boarding. There is an additional charge for pets requiring daily medication(s). We offer a bath for a reduced fee when a pet has been boarding or is here for doggie day care/play park.
We understand it is comforting to leave familiar items with pets, but please understand that these items can become soiled, torn, or destroyed. We cannot launder large items (i.e.: comforters, large beds, etc.).We cannot take any responsibility for items left but will do our best to see that they are returned to you.
To protect the health of our boarding animals, we require all pets to be free of fleas and ticks. All dogs should have an intestinal parasite exam within the last year, be vaccinated against DAP (Distemper, Adenovirus, Parvovirus), Rabies, Bordetella, and both strains of Canine Influenza. All cats need to be vaccinated against HCP (Herpes, Calicivirus, Panleukopenia) and Rabies. If vaccinated at another veterinary facility, then proof of vaccination within the last year is required before boarding and is the responsibility of the owner to provide.
Animals not fully vaccinated or that are parasite infested, will be treated at the normal cost for such procedures including a physical exam.
If your pet is aggressive or attempts to bite our staff, we may ask that your pet not be boarded or bathed in the future. Please inform us of any known actions that may anger your pet (ie: toe nail trims, food or cage aggression, etc.)
In the event of a hurricane or natural disaster, we will do our best to maintain the safety of your pet. We cannot accept any responsibility for unforeseen circumstances that can lead to direct harm or even death of your pet (i.e. loss of electricity leading to heat exhaustion, flooding, wind damage, etc.).
We do our best to accommodate as many requests as possible for boarding around a holiday. Due to the high demand during these times, you will be expected to give 72 hours’ notice of cancellation. Should you cancel the reservation within the 72 hours prior or “no show”, you will be charged ½ the reserved boarding fees.
Play park is offered while boarding at an additional rate, or you may drop off for the day for doggie day care. Each dog that participates in play park is temperament tested by our staff before they are allowed to play with other dog. Dogs over 6 months of age must be spayed or neutered to participate in Play Park. Dogs that show aggression or dominance will no longer be allowed to participate and the owner will be made aware at pick up.
Please understand that by choosing to have multiple dogs board in the same run that you are exposing them to an increased chance of fighting that can lead to serious harm and possibly death. Understand that after hours, pets will not be supervised and that you will be responsible for any costs associated with treatment due to any injuries. If you acknowledge the information above and despite Plantation Animal Hospital’s recommendation to board your dogs separately, still choose to have them board together, you are accepting any negative consequences that may result from this decision.
Reasonable precaution will be used against injury, escape, or death of pet. The staff and /or facility will not be held liable for injuries or illnesses that occur provided reasonable care and precautions are followed. Upon check in, you will be asked to give a phone number where we may reach you in the event of an emergency. If you are unavailable and your pet requires immediate or emergency medical attention, such as life-threatening illnesses (ie: excessive vomiting or diarrhea, seizures, bloat, etc.) they will be treated by our veterinary staff. You will be responsible for any fees for treatment that are deemed necessary by our staff of veterinarians. Payment in full is required at the time of pick-up.
If any pet is not picked up or contact with Plantation Animal Hospital staff has not been made within ten (10) days of date specified at drop off, pet will be surrendered to Animal Control for adoption.
I have read and received a copy of Plantation Animal Hospital policies and agree to abide by these